Customer ServiceI wanted to let you know how responsive and helpful your serviceman Marvin was to my family. My husband had gone hunting and managed to bring home ticks on his clothing, which we found in the house that evening. I was very concerned about Lyme Disease, as we have a 4-week-old infant in the house, and immediately called for a home visit.
Though it was late afternoon on a Friday, our serviceman, Marvin Dalton, called me back immediately and arranged to come by that evening to treat my house, no doubt sacrificing time with his own family. Marvin is always extremely professional, volunteers information about what products he is using and how they may affect the baby and our pets. He is meticulous in every aspect of his job.
I just wanted to let you know that we appreciate his work and will stay with Terminix because of Marvin's excellent customer service skills. Virginia Beach, VA
